We at Kalamala.com want your online experience to be enjoyable, simple and successful.
Please review our policies and procedures and let us know if you have any questions or concerns by contacting us at email@example.com
Most orders placed by 10 AM Pacific time are shipped on the same business day. Mail or Fax orders are shipped once payment is received.
Please note: We do not ship orders on Saturday, Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day.
Kalamala.com offers discounted flat rate shipping of $7.99 on all orders within the 48 contiguous US states. Kalamala.com will determine the method of shipment if you choose the flat rate shipping option, all packages will include insurance and tracking number. Possible shipping companies include, but are not limited to: UPS, Fedex, DHL, USPS, and OnTrac.
Email us Monday to Friday from 9-5 Pacific; at firstname.lastname@example.org or call us toll free at (855) 899 4321
USA Overnight Shipping & Handling - Please understand that choosing Overnight does not necessarily mean your order will be in your hands tomorrow. While most orders do ship on the same day, depending on when your order is received, some will be shipped on the following day. You will receive your order 1-2 days after the order has been processed, which in most cases is within 24 hours. We do not ship orders on Saturdays or Sundays. A signature may be required for your deliveries.
For all Non-USA shipments, Kalamala.com will not be held responsible or liable for any problems that result at your local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. No refunds will be given for items that are seized at your local customs office.
Kalamala.com will not be held liable for any customs duties or taxes that arise from your local customs office. Kalamala.com will also not be held responsible for any additional fee the local carrier in your country may charge.
Estimated delivery time for items we have in stock is from the date of shipment provided no problems occur with your local customs office. Some countries may require various types of import licenses. Kalamala.com will not knowingly ship any products to any countries that may require any type of license. Kalamala.com will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. Kalamala.com will not be held liable for any customs duties or taxes that arise from your local customs office. Kalamala.com will also not be held responsible for any additional fee the local carrier in your country may charge. Our international shipping prices reflect the base shipping charge, not including customs duties, taxes, and country-specific fees. Our fees ONLY reflect the cost for us to ship your order to your country. If you are unsure of your country's import policies, please check with them before ordering.
Kalamala.com reserves the right to change the shipping method at its own discretion and expense. Kalamala.com is not responsible for delays caused by weather or other natural disasters.